Help for Freedom Power homeowners: how to use myFreedom, what happens at each step of your project, how to get into your monitoring apps, and how to get help with your system.

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Work in progress. This help center is being written. Pages marked "Draft" are not ready for customers yet. Writers: write for homeowners, not staff. No internal field names, Sunrise terms or staff-only steps. Victoria and Maricruz review each page before it is linked from the portal.

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❓ Frequently asked questions

Frequently Asked Questions

🚀 Getting started

Using myFreedom

🏠 Your project

The Seven Stages of Your Project

Install Day: What to Expect

What PTO Means

📱 Monitoring apps

Tesla App

Enphase App

Generac App

Ecobee App

SunStrong App (formerly SunPower)

🔧 Troubleshooting guides

Troubleshooting Guides

📂 Documents and billing

Finding and Uploading Documents