Who this is for: homeowners with Enphase microinverters or Enphase batteries.
What it covers: getting into the Enphase app, sharing access, and getting your system back online.
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Draft. Notes from the 2026-10-08 sync (Victoria), to turn into homeowner steps and then delete:
- Freedom Power can re-send the Enphase registration email.
- Common causes of a missing email: the address on the account doesn't match exactly (it is case-sensitive) or the email on file is wrong. Customer care can check both.
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Download the app
Can't log in or never got an email
Changing your account email
Adding a second user
If your system shows offline
Still stuck?
Call customer care at (833) 500-0014 or email [email protected].