Answers to the questions Freedom Power homeowners ask most, grouped by where you are in your project. Click a question to see the answer.

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Don't see your question? Call customer care at (833) 500-0014 or email [email protected].

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🚀 Getting started

You just signed. Here's what happens next and what we'll need from you.

How long does installation typically take?

How will I be updated throughout the installation?

What documentation do I need to provide?

Who should I contact if I have questions?


🏠 Site assessment

We visit your home to measure the roof, check your electrical panel and plan the system.

Do I need to be home during the site assessment?

How do I confirm my site assessment time?

I didn’t receive an email with my site assessment time. Now what?

What should I do with my pets?

What should I expect during my site assessment?


📐 System design

Our designers turn the assessment into a layout for your home, and you approve it.