Who this is for: homeowners with a Tesla Powerwall or Tesla solar system. What it covers: getting into the Tesla app, sharing access, and getting your system back online.

<aside> 🚧

Draft. Notes from the 2026-10-08 sync (Victoria), to turn into homeowner steps and then delete:

• Freedom Power cannot re-send the Tesla registration email. Your system is already linked to the email on your project, so use Forgot password in the Tesla app with that email.
• We can change the email only if you have not registered yet. Once you register, the primary account is locked.
• To share access with a spouse or partner, the primary account adds them as a user in the Tesla app. </aside>

Download the app

Can't log in or never got an email

Changing your account email

Adding a second user

If your system shows offline

Still stuck?

Call customer care at (833) 500-0014 or email [email protected].