Who this is for: homeowners with a Generac generator or PWRcell battery. What it covers: getting into the Generac app, sharing access, and getting your system back online.

<aside> 🚧

Draft. Notes from the 2026-10-08 sync (Victoria), to turn into homeowner steps and then delete:

• Freedom Power cannot re-send the Generac registration email.
• Generators use Mobile Link; PWRcell batteries use PWRview. Confirm which app applies to each product. </aside>

Download the app

Can't log in or never got an email

Changing your account email

Adding a second user

If your system shows offline

Still stuck?

Call customer care at (833) 500-0014 or email [email protected].